Choose your path
Merchants, theme developers, and ops teams use different parts of the product—jump to the chapter that matches how you work.
Install & launch
Get the app from the Shopify App Store, first login, and baseline settings—without guesswork.
Read sectionTheme & storefront
Place the chat block, tune positioning, and match your theme—written for people who edit Liquid.
Read sectionOperate the app
Dashboard, chat management, A/B tests, and live support workflows your team runs day to day.
Read sectionMeasure & export
Conversation analytics, performance, experiments, and exports for stakeholders who live in spreadsheets.
Read sectionBuilt for Shopify stores
Familiar commerce context, opinionated defaults, and room to go deep when you need APIs and custom prompts.
AI that knows your catalog
Answers grounded in your policies and products—so customers get accurate replies, not generic filler.
Analytics you can act on
See what shoppers ask, how chats perform, and where to tune copy, visibility, or routing.
Developer hooks
Webhooks, cart and customer context, and advanced prompts when you outgrow the defaults.