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ShopGuide documentation hub

Welcome to the documentation for ShopGuide—your AI-powered chat assistant for Shopify. These guides help merchants, theme developers, and operations teams install, configure, and optimize the app.

Quick start

New to ShopGuide? Start here:

Browse by topic

Getting started

Installation, first login, configuration, and subscription context.

Configuration

Global settings, chat appearance, launch messages, visibility, and advanced styling.

Theme integration

Theme editor basics, chat block, positioning, mobile/desktop, and troubleshooting.

App features

Dashboard, chat management, A/B testing, live support, and the in-app settings panel.

Analytics

Conversation analytics, insights, performance, experiments, and exports.

Best practices

Optimization playbooks across chat, conversion, experience, maintenance, and metrics.

Advanced features

APIs and webhooks, cart and customer context, custom prompts, and multi-language behavior.

Need help?

Use the search in the documentation header, contact support from the ShopGuide app or website, or review the best-practices sections for common patterns.


ShopGuide — AI storefront chat built for Shopify.