First login & dashboard overview
Installing ShopGuide drops you straight into a short onboarding flow before you land on the dashboard proper. Here's what that looks like, and how to find your way around once you're there.
Right after install
Shopify redirects you into the embedded admin app automatically — there's no separate login step. The first screen is "Welcome to ShopGuide!", with a quick question about how you heard about ShopGuide. The next step, Emergency Contact, asks for your name, email, and phone number so the team can reach you if something needs attention. After that you land on the Pricing page, which shows the Free plan with a Set up now button that opens the Setup Guide on Home. Shopify partner development stores and stores exempt from billing skip the Pricing page and land on Home.
Finding your way around
The ShopGuide admin app adds these sections to your Shopify admin sidebar:
- Home — key stats, the Setup Guide, and banners
- Analytics — the detailed session, conversion, and engagement metrics
- Path Explorer — visitor navigation paths, built from page views and chat activity
- Chats — conversation transcripts and knowledge gaps
- Customize — chat widget colors, sizing, and styling
- Extras — Train your Guide, Path Explorer, A/B Testing, and the NPS Survey
- Settings — Essentials, AI Behavior, Bubble, Billing, General, Store Setup, and Integrations (review-app tokens and related connections)
Where to check your plan
Open Settings → Billing and click Change Plan to reach the Pricing page. It shows your usage: chat-assisted orders on the Free plan, and your 90-day average monthly sales on paid plans. If you pass your limit, the admin locks and the chat keeps running for 14 days. Full billing details are in Plans & subscription pricing.
Next steps
Once the layout feels familiar: